Shelby Charter Twp, United States
12137 23 Mile Rd
$$
+15867268360
N/A
We just left there for a carry out, I was starving so I decided to try something new from here and eat it in my vehicle. I ordered the veggie tempura entree with no onions and no bell peppers. I wanted to substitute the rice for plain fried rice, but they would not substitute the rice. While eating the fried rice it tasted disgusting and the veggie tempura was also disgusting. I had the food returned by my daughter who initially picked up the order, and they gave us attitude, a hard time, and a partial refund. I will never ever eat from here again. I wish I could give zero stars... This was a horrible experience.
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I came here because many reviews on Google showed positive reviews and experiences, and I wanted to try it. My first impression of this restaurant is its dining area was really extravagant. The almond wood finish and the icicle lighting were the two things that stood out most to me. The menu was also really helpful because it showed a photo of every sushi roll that was offered (I have not seen that before at a sushi restaurant). On the other hand, the sushi was a different story. My biggest issue is the sushi was loosely rolled. It was difficult to grab while using the chopsticks because many were falling apart. I was really looking forward to the lobster tempura roll, but it was a let down. The roll was overly covered with the lobster sweet sauce; it covered the flavor of the lobster, avocado, cucumber, and cream cheese that was in the sushi roll. I also ordered the Julian drum because one of the ingredients in it was sesame seeds. This was different and I had to try it. But I would have been better off not trying it because there was nothing really great about this sushi roll. Overall, I was not really satisfied with my experience here. It could be something like a new sushi chef was recently hired and still needed more training. But I am not sure and cannot sit here and speculate why the sushi I got was not up to par. Maybe if I go there again, I may have a better experience.
Always get great sushi from Umi, but I would recommend checking takeout orders before leaving. Twice we've been shorted a roll after driving 10 miles to give them our business. The second time we did try to call and complain, but they refused to believe they made a mistake.
Yeah... the owner needs an attitude check, the staff was acting more professionally than the owner, I understand that the guest was wearing air force 1’s but at the end of the day nobody cares if you’re wearing sneakers or not it’s never that serious. He at least could have apologized instead of telling them to just go home and not come back anymore. Way to do business...
Place came highly recommend from my co-workers and haven't had a chance to make it until recently. Wasn't disappointed, Firet time having a\Crunchy California Roll\ which was not what I thought we were getting, but happy with it anyhow. The Ginger dressing 9n the salad was more of a puree, nothing wrong with it, only noting it because it was different. Overall we'll definitely go back, and will certainly stop for take out on my way home from work.
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