Ultimo, Australia
66 Bay St
N/A
+61 1300576534
DeliveryIn-store pick-upIn-store shoppingSame-day delivery
Great selection of domestic and imported wine, and incredibly fast shipping. The reviews and recommendations on the website are also really helpful. In my last order they were unable to source a bottle of port I ordered and were communicative and apologetic, offering to provide a replacement or refund. In the end they found one last bottle and sent it right away! Great customer service.
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Excellent variety of wine. I did send a message via email but it took them well over a week to get back to me.
I had an issue with an order unable to be filled due to an error from a suppliers warehouse. The most pleasing aspect was they were on the front-foot communicating with me on suitable options or a refund. They were quick to respond and very helpful
Highly recommended wine source. Regularly offer unique access to high quality wines from around the world and also manage to bring offers with market best pricing. Delivery is reliable and queries are responded to promptly.
Very satisfied with the order and receipt of goods process. Their Customer Service staff answer and help with queries in a most efficient manner. I can recommend this Company to Wine Lovers.
Customer Service is sensational. I was contacted by Kimberly notifying me that they have looked into my order delay without me even having to follow up. Prior to purchasing the items I was also given best storage advice, considering the wine will be consumed at a later date. Outstanding customer service.
Excellent wine selection and exceptionally curated. Site easily navigated. Support is also exceptional. My call was answered in just a few min and resolved quickly with a prompt email follow up to ensure my query had been addressed. Already looking forward to my next order!
Prompt delivery. Great selection of wines at good prices. I had a slight issue with my order but Billie-Jade was fantastic and quick to find a resolution. The bottles delivered were packed really well. I am looking forward to buying with My Wine Guy again soon. Thank you! If I can say one piece of feedback, it is to have more reviews on wines, whether that be from customers or independent reviewers. It would be very helpful when choosing new wines from different regions.
Deli
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