Tristan Limousine and Tuxedo Service

I have know him for years, and I must say they are good people. Just sit and enjoy...

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I enjoyed my food. little waiting, parking available. Was RELAX and could be a cozy place as well.

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Absolutely horrible. I contacted Tristan about a rolls route shown on their website for my son's Prom at 6:00 p.m. on 6/12/19. I was told it was available. I made a full payment for 700.00. I was told I would receive a phone call a day prior to the event to confirm all the details, no call. I call the day of the event only to be told the rolls Royce's broke down last night, the lady says she's not sure if it will be ready in time. I may have to take another vehicle instead. She tells me she will call me back later. Minutes to 5:00, no call. I call again only to be told again I may have to receive a substitution, I calmly Express my displeasure because my son was looking forward to it. She starts to yell and ask me want I want her to do? The lady says she cant send it because she doesn't want it to break down. 6:00 no call, no car. I call back again only to hear she sent the rolls Royce and it broke down, the driver is on his way back and will be here in 20 minutes. I call back again only to hear he is just leaving. My son is ready his date is ready and still no call or no call. When I call her back again more attitude and more yelling. She asks if I want to cancel I tell her yes and issue me a refund( which I still haven't received). Minutes to 8, the driver shows up. The one star they receive is due to this man's decency. If you dont have the decency or professionalism to contact your client once.... you shouldn't be doing business. Not once did I get a phone call. Not once to say: it might be an issue, do you want another option, the driver is running late, nothing. My son was disappointed and so am I. This was a horrible experience, your attitude was atrocious and I think you are just a miserable service. STAY AWAY.

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Excellent limo rentals! No matter the occasion I've been always satisfied of the service! The driver is very punctual and funny. The limo always has nice stuff and full fridge with champagne. The price is pretty good for limo rentals in New York! I always have a wonderful time, when I use your limos!

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Excellent wedding limo service, this company made the bride's day! It was very fun limo ride, the driver was very professional and helpful. We succeed to make the bride feeling herself as a goddess, thanks to the beauty and classy limo and the bar in. The price was as good as the whole experience for us!

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