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The lady in this shop/franchise is very unhelpful. When the company Totally Wicked run promotions she will do absolutely anything to avoid giving you the deal offered and try to charge you full price. Not only that when an item bought was less than a week old and under warranty the lady refuses to replace or refund the item as she is a franchise. When speaking to the company they tell me this is not the case she should have swapped the ecig in store. 3 visits to this shop and 3 times left disgruntled. I will now be forced to change to another brand as I refuse to go to this store in my home town again.
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If I'd have known how Easy it was to Find The best \Smoke\ I've had in years, I would have started buying from Totally Wicked When first heard of them. Extremely polite,Caring member of staff who Explained everything Step by step. Thank you Would recommend Atherton branch to Everyone.
Went in to by a kit and the young lady who served me really went out of her way. She was Friendly, and massively helpful. Great place. :-)
Excellent customer service very helpful and informative. Can't wait to be smoke free
Nice clean shop, the lady behind counter was really helpful and friendly (don’t remember her name) would definitely recommend the shop and it isn’t like smoke machine has been set off
Deli
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