Wigan, United Kingdom
13-15 Wallgate
N/A
+44 1942238600
David and Wendy at Totally Wicked we’re a total joy. First let’s talk about what I came in needing. I quit smoking 1 year ago. Since then I have put on more than 15 kilos as I have replaced smoking with food. So I decided I needed to get on to these with some nicotine to not run the risk of needing to start to smoke cigarettes again. I was waiting for a train and decided to look if there was an e-cig shop near by. I came in and the shop was incredibly clean. Both team members were wearing face masks and behind plastic screens. They gave me enough to look around without pouncing, and then David kindly came close (keeping socially distant and with mask on) and asked what I was needing. I explained to David what I was after and he narrowed down the needs to two options. Wendy came over to give some input too, they work AWESOME together, and had the product I was eyeing up. It was just 16.99 in a lovely brushed silver metal AND even came with three bottles of flavours. Wendy was very clear that they respect details such as email and that it respects GDPR and will not be shared. David informed me that they deliver world wide and as I work for a local business they do discounts on subsequent purchases. After purchasing (paid with my phone as they accept Apple Pay and contactless) they took me to a table and chair abs helped me set it up. Their customer service was out of this world and I’m very happy that they were able to guide me away from going back to cigarettes. I went with the Rhubarb & Custard, Blackcurrant and Fruit Fusion at 0.3% nicotine. It’s very rare that I make a decision and pay the first time I visit. They made the decision process really easy and simple. I will be coming back ok a frequent basis.
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Always helpful in store, very friendly staff, willing to go above and beyond with any queries.
Thank you for helping me today freindly staff who no there job well im very please with my vape i bought today small easy set up easy use thank you for your help il be back
Thank you to Wendy who was so helpful today with me and friendly
Well I had another wonderful experience in wicked wigan vape shop today, the staff are so welcoming, professional and polite at all times. Felt safe as conforming to all covid rules. Wendy who served me today was informative about the different vape flavours and the my particular vaper (Scope) . The team are amazing and recommend wigan wicked to everyone.
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