Toronto, Canada
387 Front St W
N/A
+14169879860
Right away, a much lower fee to do diagnostics than GeekSquad at Best Buy. Was very quick, Michael was friendly and helpful, and did not charge me for anything he didn’t do. My computer ended up being just fine, and he got it back to me within a few hours. Highly recommend, and my parents (seniors, could be taken advantage of in terms of their knowledge of new technology) have also had great experiences with this place as well. Highly recommend, and I’ll be coming back for anything I need!
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I went there to fix my electronics several times in the past few years. The service always been great back then. However this year I had a horrible experience and will never go back. I had a broken screen on my laptop, and I needed to get the information from the desktop. Rude guy on the phone said it will cost over 300 as they will have to do it blindly without looking at the screen. When I came to the store to pick up the laptop after diagnostic, the gentleman offered me to transfer my data to the hard drive which he said “costs 100, preferably in cash, so I don’t have to pay tax”. Not only the price of this hard drive is 14, but it ended up being completely empty when I checked it to get some important documents. I definitely do not recommend their services anymore.
Dropped off my personal phone which had died there. The process of providing updates wasn't great and I had to follow up to get updates. Was told that the phone would be ready for pick up in a couple of days and that the problem was a logic board. Eventually I got a msg saying my phone was ready for pick up. Get to the store, they bring out the phone, I try to turn it on, still dead. They hadn't fixed it as apparently would costs too much/ take to long. My issue is, why not call and ask me, the customer who dropped off the device if I wanted to pay the price it would cost to fix and not just send a text message saying it was ready to be picked up (leading me to believe problem solved) Will NOT be using this company again.
Thank you for fixing my phone. It's working very well and even better than I expected. I strongly recommend this place for people who has a problem with their phone. Staff very friendly and doing so fast to fix the problem. By the way, my company requests a copy of the receipt from the place where I fixed my phone to process my document, could you please keep in touch with me by this email and then we can discuss together. Thank you so much! I'm hoping to hear from you soon!
I was suggested this place by numerous people in replacing my iPhone 6S screen after it cracked. The job looked fine when I got it back. This happened yesterday. Today as I was texting, a thin, hairline crack suddenly appeared at the top of the screen. I didn't drop my phone at all in the past day, otherwise you would see a point of pressure and spiderline cracks across my screen. It seems like it was a mounting issue that was further aggravated by my phone case and the pressure caused it to crack in one thin line. I called the location and asked what they could do and I was met with a very cold, unhelpful employee who told me that there was nothing they could do to compensate me but could offer a discount on a new screen replacement. This was not the cheapest service in Toronto by far. He also insulted me by doubting the issue and said that \we fix thousands of phone screens a week and I have never heard of this happening\. If he were to be more understanding and helpful in trying to accommodate a customer, I would not be leaving such a harsh review. I wanted to trust this place, as so many friends seem to recommend it, but I'm afraid I can't do the same. I won't be coming back ever again.
Deli
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