Scarborough, United Kingdom
4 Seamer Rd
$$
+44 3303333303
N/A
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Repair services
Excellent service, Tammy was very helpful getting a variety of plumbing parts for me to achieve a connection between two odd fittings. All the staff and manager have always been very helpful and knowledgeable. I have used Toolstation for all my tools and fixings undertaking a conversion of a stable and coach house to extra living accommodation. They have been consistently cheaper and more helpful than other outlets. Thank you all.
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Home sweet home Hunmanby
great staff and a superb service from James and Tammy, all my questions answered and helped me a lot. only had one of the items I wanted in stock but was no trouble for them to order it too my home address with free next day delivery included. keep up the good work
I called in today at the last min for some items, although not all the items were available the manager of the store I think his name was Neil (sorry I did look at your badge, but my memory is useless !) went above and beyond to help me obtain what I needed . The service offered was five star !! I would recommend this store to anyone. I have used this store on previous occasions and have always found the team here to be helpful and cheery, but as I say today was above and beyond my expectations thankyou !!
There comes a time when you have to return faulty products to a supplier and that's when you discover how good their after sales customer service is ... today I had to return a handful of broken and melted drill bits I had purchased from the Scarborough branch yesterday. Unfortunately the drill bits were neither use nor ornaments when it came to drilling four 6mm holes in 6mm thick steel plate,they either broke or the ends physically melted and that even included using plenty of lubricant and a pillar drill on slow speed..I returned the drill bits and asked for comments when I opened my hand holding the remnants,in many establishments the comments would be unprintable but not from the very obliging female member of staff who simply asked would you like a refund. simple straight forward refreshing customer care attitude. She replaced the drill bits with other brands to the same value. I got the drill bits replaced and I hope the young lady is noticed by the area managers of toolstation as she is destined to be able to move up their company ladder given the opportunity
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