N/A
+442083085000
Ridiculous service. I live in a building with 11th floors with 2 lifts and they are always broken both of them! I call the customer service to report it but is the same as nothing!
like
We strongly recommend looking elsewhere for lift maintenance contractors. Titan provide a maintenance contract for our lifts in a block of apartments. Their communication is extremely poor, and they seem to be unable to arrange quotes, service visits or basic maintenance. They have ignored repeated requests for information, an engineer has been out to one of our damaged lifts four times now. Despite being aware of what the issue is they have been unable to repair it. We have had to chase them for an update after each visit, and after the most recent attempt were simply told by Noel the Service Supervisor that they didn't have the right equipment again.
Using Titan on one of our large internal refurbishment contracts for specialist lifts has been a pleasure. Their service to both us and the Client is excellent and the quality of works and installation documentation all meet the desired standard required. Timely delivery / installation and clear communication make my operational teams life very easy whenever this type of work is identified on this contract. Julian Day MCIOB
Horrendous customer service, never called me back
I use Titan Elevators on a number on my site - I have to say very proactive, and their response to call outs is impeccable - communication is second to none . I would have no hesitation in recommending Titan Elevators .
Deli
The best companies in the category 'Deli'