Thousand Oaks, United States
1250 Thousand Oaks Blvd
N/A
+1 8054973765
They did a wonderful job selling my husband and I the electric bikes of our dreams! Very happy. Will definitely buy from them again!
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Just bought a Triumph Bobber Black from Matt B. Because I am in healthcare, which is essentially a customer service industry, I am the first to admit that I am a royal pain when it comes to demanding great customer service. Matt has gone above and beyond to provide exceptional customer service...he has even returned my texts and emails on his days off. He has been candid and honest with his professional opinions regarding what I really need, not just for the bike but for all the accessories from clothing to airbag vests. The dealership is an hour away from my home and there are quite a few shops there are a lot closer but it has been worth it to travel the two hours round-trip for his level of customer service. I’ve also received excellent customer service from their parts department as well. Cheers and safe riding out there! DocMikeChiro
What makes this shop great is the knowledgeable hands on staff. They have a great selection in store and anything they don't have on hand they can usually order it for ya. I love just looking at all the cool bikes in the showroom. Would definitely recommend!
I have purchased one street bike and one dirt bike from Thousand Oaks Powersports. I have had two very good purchasing experiences dealing with the staff there. If you are serious about buying a bike, this is a great place to do it. My job requires I do tons of research, so I am very good at it. I drove from the Central Valley to Thousand Oaks to purchase my 390 Duke & 125SX. Very happy with these machines.
I found a bike they had available on Cycle Trader, and the price was right. I called them immediately, and Rex who was very knowledgeable helped me with securing the bike with a deposit. I am an out of town buyer, so he held it for me and answered all my questions until I was able to make it to the dealer a few days later. When I arrived, everyone was very friendly and treated me not just like a customer, but a fellow rider. Having bought many new bikes at different dealerships, this was the most refreshing part! I got to meet the sales manager -- George, who was very accommodating with me. You can tell he valued my business, and understood I drove a longs ways to get this bike! Mary in finance got my paperwork done quickly! She did not push any up-sells, and was just a genuinely great person to work with. On top off all the great service, Becca in parts was equally amazing and friendly. During my visit, I got a chance to look at the rest of the inventory, and their prices were pretty good--much better than SF Bay Area dealers. I will be back to buy another bike. Great shop!
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