Thousand Oaks, United States
3945 Auto Mall Dr
N/A
+1 8054099116
Wonderful service, Marty and finance manager Reza were very attentive and made my purchase super easy. thank you so much for going the extra mile (literally , they brought my car to my work office!) it was great , really appreciated it)
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I contacted Sebastian about an INFINITI they just received, he was very knowledgeable, helpful and test drove the car for me before I drove down. He answered all my questions and took some photos as I asked for. I made an appointment and drove 3 hours and the car was exactly as he described. All the staff were very friendly and I would not hesitate to purchase another car from them in the future. They are a no pressure dealer which made the purchasing process even better! Keep up the good work!
I will NEVER go back to Acura Thousand oaks!! I had the worst experience!! I was so excited to purchase a car and management MELANIE!! Was so rude and unprofessional!!.. she made me feel as if I was bugging and in the way. She didn't care that I was a new customer and was willing to purchase a New car. So I ended up giving my business to Acura Gold Coast in ventura, they were so nice and helpful. Fransisco was so amazing and helpful!!. Sebastian the manager was very welcoming and also very helpful. I'm so very happy that I purchased a New Acura from them, one of the best decisions I've made. So sad that T.O Acura is rund by an unprofessional,not nice person. I will never send them any business!!
I had a very professional experience from the moment I spoke to the people at Acura of thousand oaks on the phone... until I drove off the lot with new rims for my 2005 Acura TL. Sam Ruiz from the parts department was very patient and knowledgeable. I spoke to every Acura dealership in Ventura county, but thousand oaks Acura was the most helpful and interested in my business. When I got there I was greeted by friendly helpful people and I was updated throughout my time there on the status of my vehicle. I would definitely make the trip back to Acura of thousand oaks .
Honest dealerships are unfortunately hard to come by, but we found one here today! If you can, ask for Jon Straszewski. He was great to work with on our purchase. Knowledgeable about cars in general and was nice to be helped by someone that enjoys his job.
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