Leominster, United Kingdom
5 Southern Ave
HR6 0QF
Leominster
United Kingdom
+441568610000
Delivered on wrong day and wrong size lorry. Dropped off at front of house and not rear. Driver was quite abrupt. Panels are of a good quality.
like
They were very good and helpfull would reconmend to anyone whos inneed of any of they mertial thanks thomas
Our first dealings with Thomas Panels and toying with it being our last. Our order was short and it took a fortnight of phoning, emailing and repeatedly not being phoned back for it to be sorted. Eventually our delivery that I was promised would be the first drop of the day ended up being the third drop arriving late afternoon. I had to pay my builders to come back the following day to finish the job when it could have been completed on the same day. To sum up, product good, service not so much. When you promise to ring someone back then bloody do so!! Let's see if I get a phone call back from Thomas Panels to apologise for their below par service and offer some monetary help with paying our builders for that extra day!!
Many thanks Steve for your patience and understanding also thanks to Sally and Ryan for your professionalism in dealing with my order and delivery. Please also thank the delivery firm that you used - rang me an hour before delivery as promised and was prompt, polite and friendly. Would definitely recommend you to anyone else.
First class service from Sam,Samantha and the helpful lady on the forklift who loaded roof panels ,thank you.!
Explore similar businesses in the same city.
Loading similar businesses…