Thetford, United Kingdom
Forest Retail Park, Thetford SD, Unit 3
$$$
+44 3437771499
N/A
I wanted to replace the shoes I bought for my daughter on Sunday because it turned out to be too small, After walking a few steps at home. Unfortunately, the store employee stated that the shoes have traces of use on the sole, he did not agree to the replacement. In my opinion and my eyes, the shoes look new and not used ... . For me, there is no professional service. This way you lose the next customer.
like
I went into this branch last week to look for a jacket for my son. After wondering around for a while, we couldn't find what we were after. My son (11 years old) approached a member of staff. His name was Lewis. He explained what sort of jacket he wanted, and Lewis explained that as they are a small store they didn't keep everything in stock. But, instead of leaving it there he took us to a computer and we browsed the web page. We soon discovered the jacket my son wanted was out of our price range, so Lewis showed us some different jackets in store. My son tried a few on and Lewis went above and beyond to help us by checking the warehouse to see if he had his size. Meanwhile why my son was being sorted my daughter found a coat she liked. They didn't have her size on show but again Lewis checked the warehouse and came back with her size. Both of my children came away with a coat each and a stress free mummy. Thank you Lewis
It takes a pretty long time in line but it's a good shop ️
Excellent service every thing in place for a safe enviroment to shop safely
Friendly staff, nice shopping experience
Deli
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