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The Preserve at Travis Creek Apartments

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Austin, United States

thepreserveattraviscreek.com
Apartment complexApartment building· Apartment rental agency· Apartment complex

The Preserve at Travis Creek Apartments Reviews | Rating 3.5 out of 5 stars (4 reviews)

The Preserve at Travis Creek Apartments is located in Austin, United States on 5604 Southwest Pkwy. The Preserve at Travis Creek Apartments is rated 3.5 out of 5 in the category apartment complexapartment building in United States.

Address

5604 Southwest Pkwy

Phone

+1 8335679457

Open hours

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R

Rebecca Johnson

For those considering moving to The Preserve at Travis Creek, please know that the property management did absolutely nothing to help residents during the February winter storm. No water or heat for days, and they did not bring in porta potties, bottled water, food trucks, nothing!! They didn't even clear any ice off sidewalks. Its so very disappointing for such an expensive property. So think about that before you sign a lease!

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Gustavo A

I have lived here for one year and renewed my lease. Some of the bad reviews I see here are about moving out, so I don't have any experience with it. I really like my apartment. I have one with nice views to the trails on the back of the property. Love the large balcony. I have no complaints about minor repairs that I have requested, as they have been completed quickly. I'm thinking of adopting a dog and their fees look high, though. The pools, clubhouses and gyms are very nice. But if you want to reserve one of the clubhouses for a private party they have some requirements to get insurance, which seems complicated and expensive. Other that these two things, I've been happy here.

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Black-Reaper

This place looks good and very clean, when me and my brother first went there to check it out, we were completely ignored by staff member. I had to approach one lady to talk to her and even then she seem like she was not interested in helping me and my brother, and there was another gentleman there also didn't seem to care and both of them started saying that the computer is not working suggesting that they can't help us. But there was one lady name Jenelle who was superb and professional, she called us over to her table and honestly helped us through the whole process and showed us a unit, took us around the complex, show us the amenities and explain how things works there which was very nice of her. My decision to move here was because of her generosity and professionalism. The other 2 staff member I'm not sure what their problem was but my brother say it's maybe because we are African-American but I honestly want to believe otherwise, and hope they just were having a bad day that is all.

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Ava Gore

In the past, moving has given both of my dogs severe anxiety, so I wanted to find the best place for them. I couldn't have chosen a better place. We haven't even lived here for a whole month yet and they're already loving it. The dog park is perfect for them and all the dogs that come through are extremely friendly. We're very happy we moved here:)

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