Plymouth, United States
134 Colony Pl
N/A
+1 5088300025
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
This store is overpriced and doesn't really provide anything that can't be bought elsewhere. That being said, the staff is really nice and helpful. I just think the chain itself doesn't provide much. Also, it felt like the store was packed to the brim, even with covid limitations. It seemed like they were counting people at entry/exit. But felt overrated inside. If it wasn't for a very nice staff, I would have been running for the door to leave.
like
Customer service is awful in this store. We got a call yesterday, Christmas Eve Eve, at 3:24pm saying our package had been delivered and we could come pick it up. We got there less than an hour later at 4:15pm and they suddenly couldn't find the package and said they didn't believe us that someone had called. Seriously?? Why would I waste my time driving there the day before Christmas Eve for nothing? We were there 30 minutes before it was found, this was after being told they didn't have it. So today, we open the box to wrap the items and one of the two things was in the box but the set of two ordered was not. So I call the store. They only just found it this morning. Ok, but no one notified me that a second box had been found until I called to ask where my other items were? After talking with a second manager, I'm told, \We never do this! We have never taken packages for Hallmark before because it's an inconvenience.\ Well, so is having to drive to the Paper Store on Christmas Eve when I am a store manager myself and I have to be in my own store in an hour to close. \Can't you have someone else get it?\ On Christmas Eve? As a store manager who goes out of her way for her customers, I would have figured out a way to get this to my customer. Instead, my daughter will be one present short tomorrow and I will never waste a single penny in this store again. It's great being called an inconvenience by the way. I would have fired whoever spoke to my customer that way.
Excellent shopping experience. Manager Amy was so helpful and nice. Lots of excellent holiday decor as well as gifts, jewelry, attire, handbags and sports memorabilia. I love shopping here. Support locally owned stores.
The largest paper store I have ever been in has many different things.
Emily was great. Awesome customer service! Would 10/10 recommend
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance