Penzance, United Kingdom
Penlee House Museum/Penlee Park
N/A
+44 1736361325
They don't appear to like disabled people. My wife works with people with learning difficulties and recently visited the Orangery with one of the people she looks after as a treat. The person in question has severe learning disabilities along with multiple other conditions. She has to be supervised 100% of the time. Anyway, all this was made abundantly clear, and my wife was wearing ID. However, the person working there refused to allow my wife to accompany the person she was in charge of to order food claiming the Covid restrictions meant only one person at a time in the (empty and spacious) indoors area. She would make absolutely no exception. I just wonder if she would apply the same vigour to her ules\ if it was an elderly person being pushed in a wheelchair for example? The thing is though, the Orangery seem to have form on there unaccommodating policy towards those with learning disabilities. On a previous occasion my wife visited with some of her charges the owner was cashing up. My wife explained that it had take much longer to get down there that expected and only wanted to buy some drinks to take out, but again absolutely no exceptions would be made, much to the group's disappointment. I used to eat at the Orangery a fair bit. It's a nice spot and the food was always fairly good but over-priced. However, given their treatment of my wife and people she works with I don't think I will be returning in the near future.
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Always gorgeous food! Gorgeous soups, full sandwiches and the deserts and cakes amazing. Lovely atmosphere especially eating on the terrace. Lovely staff. Best place to eat in Penzance....can't wait to go back there again.. Thanks all involved!
It's a lovely place for coffee and food. Just wish people would stick to the rules.
Nice place and staff and menu. Well cleaned during covid. Good outside eating area.
Enjoyed very good coffee and cake here with a friend this morning. As it's very popular we got here early so as to get a table.
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