Carmarthen, United Kingdom
9 Red Street
N/A
+44 1267221919
In-store shopping
Wheelchair-accessible entrance
The Optic shop in Carmarthen is one of the best I’ve ever been to. Staff are extremely polite and professional. The quality of work is exceptional. Selection is a vast and modern. It’s always a pleasure to visit the Optic Shop. Love it.
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Exemplary Service! Had an Eye test and purchased a pair of prescription sunglasses, thoroughly recommend.
Poor customer service. I had visited the shop in early February to have my eye sited tested, l specifically asked about being able to update my contact lenses as l had said that l was beginning to struggle with my current lenses at the time. They had not measured my eye diameter or sphere and l had been left unable to order new lenses at lense store because l hadn't the correct details. Phoned the store and explained my situation and they said it was an extra 20.00 to have my eyes examined for contact lenses, even though l had specifically asked on the day on two separate occasions while my partner was stood next to me. Should have gone to SpecSavers.
Irene Ponsford Had my glasses today very happy with them two pairs great for 153 fab ,staff very friendly and helpful never been to this shop before but will use them from now on . Thanks And a merry Christmas
Outstanding customer service, very very happy
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