Matlock, United Kingdom
Bank Top, Winster
$$$
+44 1629650279
N/A
Came with my son , two granddaughters and dog. Had a brilliant time. Although we didnt have food this time we will be doing on our next visit as it looked great. Spotless site and very well cleaned all through our stay. Dog friendly. There is nothing bad you can say about the site. Owners and staff very friendly. 100% recommend
like
Great pub with good home cooked food. Lost a star as hand sanitizer at the entrance was empty. Other than that highly recommend. Chips proper nice 5*
Fantastic food - the Sunday Lunch here is amazing - the staff are all really helpful and kind.
Would not have given any stars but forced to give one When we got there site looked lovely very clean spacious unfortunately you need to go in the pub and book in this is were it all went wrong. We booked a two night stay with our touring caravan and awning as another family were coming with us the owners knew this. After reading reviews I decided to ring to check if we had an electric hook up if not could we take the generator nobody answered so I left a message stating my number clearly. I rang the following night and spoke to bar staff who took my number and said they would come back to me I also booked a meal for the Saturday night. Nobody rang the following day so I again rang that night leaving another message still no reply I rang again the following day leaving a message and yet again no call back. So today came Friday came and my husband had the day off work we travelled 26 miles to get there only to be told no hook ups available and we would be on hard standing not good for an awning. We were asked to wait to see what they could do but they did take our money. Half hour later still nobody had come to see us so I decided to go and found out what was happening. The lady seem flustered and told me no hook up and no generator I think she expected me to say ok I asked for my money back and she had no idea what I had paid. Shocking service when you have children and a caravan you need some sort of electric. Yes could use battery but as caravan been in storage all year battery needs charging. The lady tried to make out she had messages which she couldn’t hear what a load of rubbish maybe she should invest in a better answer machine and I’ve never left a call where they can’t hear my number. I believe she was hoping we would stay.
Hard standing pitch was on caravan storage area. We would have had to move our vehicle if anyone wanted to get their caravan out. Only 6amp electric. Children on trial bikes and quads racing round both on grass area and stone area causing stones to flick up. Very poor Covid awareness when dining. Dinners sat to close to the doorway. A large group of noisy people dining at the same time. Plus side.. excellent well priced meal. Beautiful village a short walk away. Dogs allowed and very cheap for the pitch... If you dont mind noise then definitely worth a visit.
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