Portrush, United Kingdom
56 Ramore Ave
N/A
+442870824313
Was here last weekend.. definitely couldn't complain about the food, everything was lovely. unfortunately there was absolutely no social distancing applied at all. It was packed. Had it not been so late in the evening i doubt we would have stayed. Had quite a wait on our food but only because it was so busy..
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The best Sea Bass I have ever had. Book a table it is really popular. But worth the travel for a meal. Staff is out of this world helpful. Prices are not over the top. Definitely a 5-star experience
I arranged a surprise dinner for a 40th Birthday on Saturday 15th August. On entering the building it became clear that it was impossible to maintain social distancing on the stairs and toilets. In fact, to enter the building, you had to get past a queue of people around the door. However as this was a surprise dinner, there was little option but to continue with the evening. The service was extremely poor in that we waited ages for our drink order and then again for our food order to be taken. When the food eventually arrived we had to ask about our side orders. The staff were generally unhelpful and not very friendly. I would strongly advise that you do not go here if you are looking a meal out to chat with friends. The music was extremely loud, therefore people were shouting to be heard. A joke was made that it was like eating in a nightclub. We asked for the music to be turned down, but it wasn't even after a member of staff said they would. I have given 2 stars as the food was good, but I'm afraid everything else took away from that.
I decided to visit the Mermaid section with my family and i hate to complain but im more than dissapointed about the food and especilly the service. After our order we didnt recieve our drinks and we have to ask the server twice after getting our main courses ,also the kids meals came well after my and my wife main meal . Our daughter is pesceterian and she only eats fish but no one told us that they had run out of fish and we only found out by the time the server was taking our order and no one had brought us any cutlery at all so we also had to ask for it . When the kids plate had finally arrived the french fries were missing !!! I hadnt had burger in a restaurant for many years but i decided that i will have one this time and it was the biggest mistake because the meat was over-salted and bottom of the bap was so soggy that i couldnt even lift it up . As an experienced chef I have to say that overalI I am disgusted! I dont recomend this place to anyone and i will never come back.
Lovely visit to Portrush over the weekend. Met the wonderful Adel and had a delicious meal. Staff really courteous and welcoming. Would definitely recommend and hope to return in the future.
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