Alexandria, United States
621 Wythe St
$$
+1 5717778981
N/A
Outdoor seatingNo-contact deliveryDeliveryTakeawayDine-in
Good for kidsToilets
Wheelchair-accessible car park
CoffeeComfort foodQuick biteVegetarian options
Update: The owners immediately responded to my review below and provided a solution to rectify the situation. I appreciate their rapid response. I have changed my rating from 2 to 4 stars to reflect their customer service. After coming here for years I'm afraid to say wait until the pandemic is over to enjoy a sub here again :-( I ordered my usual Giorgio and was shocked and appalled to taste what seemed to be stale bread or a change in bread manufacturer. The bread was dry, powdery, and lacked the authenticity of loaf bread with a crusty top and a spongy chewy middle. It was nothing like what I usually get. I immediately call the store to find out why this didn't taste like my usual. I asked if the bread manufacturer had been changed and was told since the pandemic they now had two types of bread. When I asked if they had the other type of bread in store so that I could easily just swap out my sandwich I was told that that was not in stock that day either. I waited for a solution either in the form of a refund or via store credit but that never happened either. In a pandemic I'm not going to go back and ask for 12 refund as I understand we are all hiring economically, but the customer service seemed to be lacking and I'm afraid to say I can't come back here and pay 12 for a sandwich on stale, white, powdery bread that I can get at any local bakery. It's hard to see what I'm talking about in photos but for those who frequent this place you know that this is not the usual.
like
This place has by far some of the best sandwiches in Alexandria! The manager is the sweetest and the staff are all very friendly and willing to help.They recommended the chicken parmesan to me and it was absolutely delicious! It's the perfect place to pick up a sandwich on the go or sit outside and have a meal with friends or family. Definitely a must try! Thanks guys, I'll be back for more soon!
The theme here is...Dry. I mean, it's fine. Decent deli meats and the bread is bread. But both our Italian sub and our eggplant parm sub we're both really dry. Got to the cookie that comes with the combo, you guessed it, dry. It's good for a quick bite, appreciate the online ordering and window pickup, but would still go out of my way to Italian Store or A. Litteri's if I really wanted a great Italian Sub.
my husband and I get subs/paninis here often and typically would give them 5/5 for their sandwiches/value and 3/5 for their cookies (they could be good if they were softer but they always taste stale and crunchy) But today we were highly disappointed with the quality/value. We both got the turkey subs and each only had 1 piece of turkey and minimal lettuce, etc. on it. Maybe it was an off day for whoever was in the kitchen? Either way - we’ll still give it another try because it’s typically good and we try to support local as much as possible but they should be more aware of quality control on a regular basis because an 8 sandwich is only acceptable if the quality is :)
The eggplant parmesan sub is good, and heavy. The pasta in a box is al dente, so if you don't like al dente pasta, skip that. Mine could have had more alfredo sauce, too.
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