North Walsham, United Kingdom
10 Market Pl
N/A
+44 1692501164
Nice food but a 3 hour wait when told will be within 2 hours and no apology. Not good business, won’t be using this service again
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Ive been ordering from these guys for many years and ive never had a bad moment! They are great and organised.
If I could give a lower rating, then I would. We were told our food would be delivered in 2 hours (understanding as it was New Year’s Eve) it’s was 4 hours 20minutes before it came. I called after 2 hours 30 minutes to check where our food was and was told it would be 30 minutes maximum and I was understanding. I called at 3 hours 20 minutes to see where our food was again, and when I asked what was going on I was told the same thing; 30 minutes maximum. And when I pointed out that’s what he had said before he told me “fine have it half price”, and hung up on me. When the food finally turned up, the delivery driver had no clue of this event/ discount, and when they called the shop to check, the young lad then denied he had ever said it. The delivery driver was understanding and still offered us the half price. The food was delicious, just beware of the customer services.
Lovely food and the staff are helpful and polite.
Been going here since it opened and never been disappointed (and I'm super fussy!) Hubby is a well travelled Chinese take away connoisseur and loves it too. Dishes always tailored to our needs. Hot, fast and plentiful. Highly recommend!
Deli
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