Holt, United Kingdom
Pippin Heath Saw Mill
N/A
+44 1263713411
Thaxters supplied 22mm wood when the required size was 18mm thick. The wood was returned to them the following day for a refund which they refused. On the same order 1.8m posts were supplied instead of the requested 1.5m. I’m very disappointed in their approach to customer service, and my rights under the Consumer Sales Act 2015. The amount of 61.60 is not really the issue, it’s the inconvenience and time it takes. And wether I can trust them with larger orders in the future.
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Friendly, helpful, local, exactly how a business should be
very friendly company who I can't recommend highly enough. We've been using them for years at the gallery and they've never let us down.
Bought many items over the years and always greeted with great service, wellcome smiles and quality products. I thoroughly recommend them and will continue to be a loyal customer.
Purchased an ex-display shed and an ex-display summerhouse. Cannot believe how efficient and excellent the service has been from start to finish. Every person we have dealt with has been great. 10 out of 10. highly recommend and would definitely use your services again. Well done for your outstanding service, such a great team.
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