Edinburgh, United Kingdom
7 Broughton Rd
$$$
+44 3456779245
N/A
Not happy with a certain staff member in here who I caught being extremely rude to an older lady who's mask had broken. Unnecessary and completely disrespectful. I spoke my mind and I won't be back!
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This is a great store. A lot of fresh food. Wide range of assortment and good prices. No cold alcohol in the store. Self scanning. Large parking. Pharmacy inside. Costa inside. HC friendly. Friendly staff helping you. Short lines as I expected
Be aware of their manipulate club card prices. If they are marked as club card, sometimes you will see at checkout they charge regular prices. If you miss it, you will become a victim of their deception. Happened twice with me when I noticed the receipt. First time the manager honoured the club card price, second time line manager Rob treated me like a fraud. If you report to their line manager Rob, he will humilliate you and treat you like a fraud. If you report to store manager Catherine, she will ignore your report and go ahead with whatever Rob says without verifying CCTV footage.
Dear Customer Assistant, I am 23 and more than happy to give you my ID if you need it because I understand exactly why you need it. That being said, when I'm with a man and you only ID me, because you're so sure about his age you don't need to confirm it, since you're not so sure about mine and we're the same age, I have to start questioning the company values you've been taught. The respectful thing to do is leave your unconscious bias at the door and pick it back up when you leave to abuse of it in your spare time. Respectfully.
You want range, accessibility, good service and competitive prices. That’s what a supermarket is there for. That’s what this supermarket delivers. Plain and simple. Happy New Hogmanay Year!
Deli
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