Bedford, United Kingdom
West One, 63-67 Bromham Rd
N/A
+44 1234328804
Spoke with Nicola about at Teknik, she was so help full and went above and beyond to help me secure the desk and arranged rapid delivery. Excellent customer service.
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I ordered the Teknik Streamline L-shaped desk through Currys and after Currys failed to deliver and I couldn't contact them, I contacted Teknik directly. Teknik were superb, quickly dispatching my delivery and arriving before the earliest date they initially suggested. The customer service at every stage was superb. Assembly was quick and easy as the instructions are excellent. The desk itself is more beautiful and solid than I could have hoped; I would recommend this desk to anyone.
Teknik is a fantastic company. we bought a really nice office chair from them and, during assembly, one of the screws went into the base and somehow cross-threaded and got stuck. I called customer service, and they immediately sent out a whole replacement base and new nuts, bolts etc. Super-friendly and knowledgeable staff always available for questions. We since needed a another spare part due to accidental pet-related damage and again they were awesome and were able to dispatch the replacement part right away. Special thanks to Kat and Suzy who I have been dealing with both times. highly recommended
Gosh! A company that hasn't let Lockdown dampen the spirits of a happy helpful customer service person (and team) to the dark side experienced elsewhere everywhere. Fabulous customer service from start to finish. Quick and simple process. Amazing Catalogue - clear and beautiful and full of facts. In stock and quick delivery (and even the delivery man had a smile). Well done all at Teknik. Keep up the great work. Customers will remember who was good in these difficult times and you will reap the rewards for years to come.
I am so very pleased with the service I received from this company. I have just bought my third Kneel chair as they are so good. However the cushions my on my original chair, which I have had for a few years, needed replacing. I contacted the company to see if it was possible to replace them. They gave the colour options and said they would be dispatched as soon as they had received payment. The cushions arrived the very next day. I should have asked for the screws at the same time as the originals had got lost when we moved house. When I requested them, they were sent the same day and arrived the following day, free of charge. Kat was the lady who dealt with my request and I have to say the service I received was second to none. A brilliant company with brilliant staff.
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