Lincoln, United Kingdom
61 Carholme Rd
N/A
+44 1522534839
I was a bit disappointed with Tanvic Tyres on this occasion. I rang them for a price for 3 tires and I was happy with it, they told me to go straight there which I did, however once there I had to wait 45 minutes without explanation. While waiting I made a few calls outside. I went back into reception to wait for my vehicle. I waited and waited and thought it should be ready by now, 45 minutes had passed. I stood up to stretch my legs and my car was parked up so I said is my car ready? They said is it the Ford Focus. I said yes, they said yeah it's ready mate. So I communicated to them, why didn't you tell me it was ready instead of leaving me sat there? The bloke on the counter turned it round onto me and said I should of told them I was sat there waiting for it even though it was totally obvious I was waiting for it. I don't like it when people do that to me. I had another appointment that day which I had to rearrange because I was sat there waiting for so long. Better communication would be key here as I could of gone to the other appointment first. He then said to me well it doesn't matter now does it mate because it's all sorted now. I thought, thanks for telling how to run my life pal, and implying my time isn't important, cheers pal, appreciated.
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Good service and prices
Great service at Tanvic - they took a look at my car within 15 minutes on a Saturday morning even though I didn’t have an appointment. They quickly fixed the issue (leaking fuel pipe) with a temporary fix free of charge before they can order the part once shops reopen on Monday. Friendly, efficient and helpful - thank you!
Needed a tyre fitted same day after a blow out. Staff were brilliant. Helpful and managed to go and collect a tyre to fit same day. Awesome service and competitive price. Recommended.
Phoned about a new battery for an Evoque. Got the price, told they didn’t have one in, but could get one within the hour. By the time I got there they’d had it delivered. Car straight in, fitted and I was on my way. No faff. Spot on.
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