March, United Kingdom
5 High St, Manea
$$
+44 1354688255
N/A
Well, I did a review of this place a few days ago regarding a meal booked through Just-Eat New Year's Eve and gave it one star as the meal didn't show up and we couldn't get a response from either Just-Eat or the Restaurant at the time, however we did get a response from the Restaurant 01.00AM New Year's Day and again later that day with a full refund, so we ordered a meal directly with the Restaurant on Saturday 2nd January and I am pleased to report that the meal and the service was excellent. We will be using them again. Thank You.
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Ordered a curry at 19.00 and just eat confirmed it would be delivered at 20.30, it's 22.17 and still hasn't arrived, cannot get a response from just eat, and nobody will answer from the restaurant, I have had an email to say it has been delivered but it hasn't, and still no response from either just eat or he restaurant. We did eventually receive a text message from the Restaurant to say their internet and phone had been down all evening and so they hadn't received the order from Just Eat, seems odd to me that Just Eat even sent me an email to say it had been delivered then even though it hadn't. We have been given a refund and have decided to give the Restaurant another go, watch this space.
Pre-ordered food through JustEat on New Years Eve at 3pm to make sure we could get our place with Tandoori Nights. We asked for 8pm Delivery, order was accepted and 8:30pm Delivery was set. Not an issue, we knew they'd be busy so that was fine. What wasn't fine was the fact that the food wasn't delivered at 8:30pm, we didn't receive any king of update (Until the app randomly updated and said delivered), we couldn't call through (tried multiple times), and after midnight came and went, we gave up and went to bed.
By far the worst take out experience I have come across. We placed a pre order via just eat at 3pm for a delivery slot of 8.30pm that evening, and the order just never arrived. We called the restaurant numourous times but their phones were going to voicemail, so we left messages for a call back and update, which never happened. I appriciate years eve is going to be busy but this is just rediculous, and very disappointing. Sloppy customer care, no communication and no food. 1 star
Best curries you can get in the area!
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