Tampa, United States
1222 Channelside Dr
N/A
+1 8778861583
Wheelchair-accessible entrance
We found the parking lot by the address in the confirmation email but there was poor signage to help us find the place. In addition, the name of the parking lot was not listed on the confirmation email. They were quick to pick us up and get us to the ship for our departure but when the cruise ship docked at the end of our trip there was a line of over a dozen people waiting 20 minutes for the one shuttle to even show up for the first time to pick us up. My family of six finally walked the half mile to the parking lot because it was going to take ages to get everyone shuttled to the lot. If your business is cruise parking, it seems you could figure out how to pick people up promptly and efficiently at the end of their trip.
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We parked here for our 7 day Carnival Miracle Christmas cruise in December and it was awesome. Got us right over to the ship upon arrival to the parking lot. Picked us right up upon our VERY LATE return to the port due to fog closing the port that day. Will use again for our May cruise on the Paradise!
Service from the ship back to the parking lot could have been much better. As for the lot it was a place to park that was cost effective and some what secure.
I would NOT recommend this car service at all. There was a lot of underhanded dialogue at the beginning of the transaction. However, the worst part is upon returning to your vehicle, the transportation back to your car is sketch. Our party was picked up in an unmarked van, no AC, and extremely unprofessional appearance. What takes the cake is my car was CLEARLY damaged, as if it backed into another car or a pole, and NOTHING was done about it. I called, made a complaint, and was promised a return call from the owner. Which of course never happened, even after multiple calls. If I were you I’d spend the extra 20 and park in the parking garage.
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