Swindon, United Kingdom
34 Regent St
$$
+44 1793495036
N/A
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
Absolute con-merchants. Bought a product on-line, click and collect, then went to collect it - but saw the same item on sale in the shop for less money! Complained to the sales girl, but Miss Bad Attitude couldn't have cared less. Even told me she wouldn't have complained herself! The Manager was called, but equally useless. 'My hands are tied,' he says! Actually no, your hands should have been working hard to uphold the reputation of Robert Dyas. Can you legally display a price, then refuse to sell an item at that price? Bacause that's basically what Robert Dyas did today. Won't be going out of my way to shop there again, that's for sure.
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My item has been paid for and paid for xtra for next day I’m still waiting after two weeks for it to be delivered and still nothing. Iv emailed them and several different memebers of staff have told me they’re waiting to hear what’s going on in the warehouse, iv asked for a tracking number and they couldn’t give me one just said it will be delivered in 5-7days o feel iv been told this to shut me down, awfully led no communication I would never purchase from this shop ever again
would not recommend anyone buy from Robert Dyas online. I ordered a toaster and breadbin which took an age to be delivered and when it finally arrived was the wrong colour. A month later and the box is still here in my house waiting to be collected and I have no refund. The customer service team keep sending emails blaming their supplier for not collecting but the fact is it's been 4 weeks and nothing has been done. So my advice is buy from somewhere with an efficient customer service team then if something goes wrong you can simply return the product and get your money back.
You confirmed a order with me I paid my money to find out 10 days later you cancelled and my money will be back in my account after 7 days this is bad customer service at its finest. To top It off I call your Swindon branch Friday and they said Monday I called Monday and they told me this. what if I had never even called up when was I going to find out... Terrible communication
Helpful and lovely staff, they sell various items which makes the store fascinating to wonder round
Small store which manages to cram in a lot of different small electrical appliances, kitchenware, general household and DIY products. It's generally competitively priced too.
Deli
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