Crofty Shed Centre Limited

Sheds are fab but customer service leaves a lot to be desired

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Arranged for a shed to be delivered two weeks ago.After waiting in all day no shed. Constantly phoning them through out the day with no answer. I would have been very understanding if they phoned to say that they are having problems, but they didn't even do that. Strongly advise you to not use them.

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Having previously bought from Crofty sheds before (the last being 5 years ago and a 15ft by 6ft shed), I was looking forward to having a Summer house delivered this Friday. Having ordered it on the 25th July I was horrified to find out that there is going to be no delivery!!! Having spent the time and money on building a base for the shed, I find out what I can only guess is a former disgruntled employee who has taken all details of my order. Having tried to contact them on numerous occasions to see how my order was going, my wife eventually got through to someone, only to be told there was no information about my order. Not only did the person on the first occasion take mine and I guess many other people's orders with them, when I called down to see if I can re-order, I was told the price would be an extra 250 to what I was originally quoted - I soon left disappointed. Please read previous people's reviews before buying! I certainly wouldn't use Crofty sheds in future. P.s wanted to put a 0 rating but couldn't.

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We are delighted with our new shed and the service that we received from Brian, Carol and the rest of the team, from our initial visit right through to delivery and installation. Access to our back garden was limited because of height restriction, but Brian found a solution that enabled us to get the size shed we wanted out there. The shed installation was speedy and efficient and we are very impressed with the quality of the construction. We highly recommend this local, family run company.

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Poor after sales service- will never use them again.

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