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+441792635600
After booking online to have a bed base collected. They quickly took my money but have not given me a date to collect item. It's been over a week now
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Phoned on a Saturday morning during the Covid outbreak. The fire alarm was going off in a new, unoccupied block of flats behind our houses. Most residents bedrooms are at the back of the house as the front road can get noisy. Got through to security, who contacted the on call officer. She phoned me to find out the address etc. and then spent 4 hours tracking down the keyholder for the properties, who stopped the alarm. Another officer then called at our house to makes sure the alarm had stopped and that we were happy. Could not ask for more.
Phoned environmental health on 29th September, I wanted to enquire what the cost would be for someone to visit the house as we had a rat in the house that was causing a lot of damage, the man that answered the phone when I rang at 13.10 PM was not helpful, he was rude and considering the stressful situation I find myself in at the moment he lacked compassion and understanding, something which I would have thought was crucial if you are taking phone calls from the public.
Nobody accountable for repeated failures - very poor service that leaves a very disgruntled and unhappy public. See previous reviews. A great shame for those working in the department who do try to do a good job. I wonder if it will ever improve. 14.02.20
They dont even deserve 1 star...this dept is a shambles...problems get reported evidence offered and not even bothered to call back when they say pollution officer will get back to me .These people are getting paid with our council tax for absolutley nothing.council not fit for purpose.DIMWITS
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