Sutton, Canada
114 High St
N/A
+19057226591
A central call center l. Wait time over 20 mins, just to let them know I need USD. ( small branch they need a heads up). CSR had a very hard time to find the branch on her list. The branch itself does not answer phones. It's like they are doing me a favour by doing business with me. If this was a small business they would be out of business by now.
like
The tellers and staff are courteous and efficient, in spite of some rather impatient, mouthy and ignorant customers.
worse bank I ever dealt with. Take a picture of your check and they hold it for 5 days but you can have 100 dollars. Sorry they can’t view the check it takes 5 days. What about people who can’t make it to the bank? It’s ok if you have money but if you don’t they can’t help you. I think I’m going to go back and start storing my money in the freezer at least if I need cold cash I know where it is. They shouldn’t be able to offer this option of pictures on phone if they can’t meet customers satisfaction
Horrible wait time when u want to book an appointment ..a half hr to book appt .i gave up went to another bank that answers their own phones
Terrible customer service long wait times
Deli
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