Loughton, United Kingdom
Centric Parade, 6 High Rd
IG10 1DN
Loughton
United Kingdom
+44 2085081654
Store layout and stock levels are up to standard however staff members should stop chasing customers around the store as if it was a thief. Also there should be a emphasis on customer service training as most of the staff members are really rude.
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Staff member Keeley was very helpful, kind, bubbly and friendly. Keeley provided the best customer service from Superdrug Loughton to date, I felt I was a valued customer and that I was given time rather than rushed out the store. Thank you to Keeley ! Keep up the good work!!
Huge selection of products including , vegan and cruelty free. Staff are very friendly and have excellent customer service!
It is big , spacious , modern , resourceful , tidy and clean place to go because I have been there before and it had everything I needed in there which was good. The employees are friendly , respectful , understanding , quick and responsive people who know what to do when it comes to their job. They have everything what you need from deodorants to toothbrush with from any brand such as cologate , oral b and the superdrug toothbrush. I have been there to buy few things like fragrances , aftershave and essential which is good for me because they sell everything at affordable price and have long uses like mouthwash , hand gel and body deodorant that I like such as lynx and old spice. I will save up points for something good like a male fragrance.
Good shop, has most thing you need. The only reason why I don't give it 5 stars is because of how annoying it gets when you get to the tills. The staff is trained to try to sell you other things they have on offer. So literally every time you buy something you have someone listing every little thing they have, or they try to make you get a store card. Leave me alone already!! I just want to buy my things and go home! I think that if a customer wants to buy something they can decide for themselves,without having the pushy staff giving the sale pitch every time! It's my understanding that this order comes from above (some of the staff told me so), so it's not their fault, but they should definitely sort it out as it's super annoying! I am in the store most days, I cannot bare to hear them trying to sell me more stuff. Sometimes when I can I go to boots, so that I don't have to go through it! Lol
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