Sunderland, United Kingdom
9 Whitchurch Rd
N/A
+44 1915160606
Wheelchair-accessible entrance
Highcliffe is definitely a fantastic Home led by a Manager who has drive, passion and in these uncertain times has kept COVID-19 away from its doors. This can only be due to the teams excellent approach under Adams direction and leadership. I look forward to when I will be able to visit again and see Team Highcliffe and the lovely residents. Here’s to a rosy future!
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my mother hasn't been staying at Highcliffe home all that long, but I must say I'm so pleased that we chose this home and we're lucky enough to find a vacancy. Making this decision was not any easy task but Highcliffe have helped the move go so smoothly. My mam seems content, she is warm, comfortable,safe has company and is so well cared for by the wonderful staff who obviously care about their duties..
I understand there were No Covid-19 deaths in this care home thanks to the Manager's refusal to accept patients from hospitals who were untested for Covid-19. Thank God he had the good sense to ignore this incompetent government's advice.
very disappointed as visiting mother at Highcliffe which have fantastic staff but food was no good yesterday. Tea time on a sunday was usually an afternoon tea with scones, sandwiches, cakes etc. Yesterday what did they get for tea !!!!!! 3 little index finger size chicken sticks and beans. My mam does not like beans so all she had was 3 very small chicken sticks......why ? when we are paying so much for the care of our parents to live there. A very disappointed daughter.....
Fantastic results from recient CQC inspection graded good in all domains well done to all the staff each and everyone of you contrabuted to this achievement well done
This is an amazing place. My mother gets first class care, personalised to her special requirements. She has an active social life as she is taken out to places and activities on a regular basis. The food, the lounges, the individual rooms are all excellent. I genuinely believe that had we not found HIghcliffe after my mam had a stroke, she would not be alive today. I am made so welcome every time I visit and feel as though I am part of the place. First class in every way
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