Sudbury, United Kingdom
Suffolk County, 50 Gainsborough St
N/A
+44 1787372492
DeliveryIn-store pick-upIn-store shopping
Amazing staff that were extremely polite and amazingly helpful from the eye sight tests to the glasses fitting. Thank you Wardale Wliams Sudbury for a pleasant experience.
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When the Covid-19 lockdown started I had a new prescription but no new spectacles. I needed non-allergenic frames for a pair of bifocals and another pair for reading and screen work. Wardale Williams were both helpful and fully professional in handling the interview in a safe way and showing off their range of products. I have since bought from them the two pairs of lenses, mounted in excellent titanium frames; light, comfortable and non-irritant. I am very happy with the result. Their service has been excellent in every way, competent, helpful and informative, listening to my concerns and responding in a balanced way without pressure. I recommend them highly.
Very friendly opticians and excellent service. No pressure selling and all done in a very professional manner. I will be using them in the future..
Went into Sudbury branch convinced I would need glasses after six years free following cataract operation on both eyes. Delighted to say I was told that although my eyesight could be marginally tweaked with the aid of spectacles it was still more than adequate for reading and driving. After more than 55 years of spectacle/contact lens wearing I am overjoyed to be told that I still don't need them - at least not for the moment. I am genuinely touched by the honesty of the practice - had I been told I now needed glasses, I would have had no reason to doubt them - but also at the professionalism, politeness and punctuality of the entire experience from booking the appointment, to being seen bang on time, to having everything explained to me succinctly and professionally. I'm fairly sure at some time in the future I will once again have to wear a visual aid of one sort or another. When that time comes I will at least have the consolation of knowing where to go to get the best possible service. Very impressed indeed!!
Highly professional examination and advice. Very helpful, friendly staff. Excellent value for money. I would never go back to a 'bargain' chain store optician again. This was my second return visit to Wardale Williams.
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