B&O Play a/S

Francesca Christie

Would like to express my sincere disappointment in Bang and Olufsen and dissuade anyone from buying their extortionately priced products, particularly their BeoPlay H3 earphones. I had long aspired to own a B&O product and purchased my 149 BeoPlay H3s in the belief that they would last me several years and assured by their 2-year warranty. After only a couple of months, the wiring of the earphones became exposed – unsafe, aesthetically unpleasant, and will no doubt soon affect the sound quality. To add insult to injury, I spent hours of my valuable time packaging and returning these earphones to be told that I have induced the damage myself and that their 2-year warranty doesn’t cover this type of damage! By far the most expensive and poorest quality earphones I have purchased with a warranty that doesn’t mean much.

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