Stockton-on-Tees, United Kingdom
Hardwick Rd, Hardwick,
N/A
+441642617617
Have just returned from the Endoscopy unit at North Tees hospital, the team in the unit are all so very kind and caring , big thanks to Dr David Beaton and the team in the theatre where the investigations are done . They are so kind and helpful and explain everything they are doing and put you at ease wonderfully ! Big thanks to all !
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The most dirty hospital I have been through.
Excellent care received by the Ultra Scan Doctor, thank you.
Had an appointment with my elderly father to have his catheter removed and to be tought Independent Self Dilation for at home. Sophia was very helpful and arranged monthly supplies of catheters. The hospital was very clean, with hand sanitiser in abundance. A few people not wearing masks or smoking on site but overall a good effort from most.
Went to accident and emergency tonight they told me to go to urgent care. Went to the desk and gave my details, she told me to wait until I was called. Once called was taken to a room was spoken to like I was a child being told off. Was asked wht I went to A&E first. She then went on to continue telling me off saying that was for emergencies only. Seemingly broken ribs don't count. I was told why didn't I ring 111. I explained that I didn't know I had to. She continued talking to me like a child and said i wouldn't be seen until over 2 hours later due to me not ringing 111. A total disgrace the way this lady spoke and acted towards me. Firstly why didn't the lady on the desk tell me I needed to ring 111 and secondly why did the nurse continue to speak to me like I was a child and telling me off. I am absolutely fuming.
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