Letchworth Garden City, United Kingdom
Icknield Way
N/A
+44 1462688400
Amazing customer experience from Shams at Toyota. Changing a car during covid was very different, wasn't able to visit the showroom, instead I had Shams, he couldn't have done enough for me. Kept me informed at each process, was really reassuring, guided me through all the forms and process. He even delivered the car to me. Will definitely ask for him in future.
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Just picked up my new Hilux Invincible-X from Toyota Letchworth. Totally happy with the service I received by the sales/service team and in particular by Justin and manager Faisal, who guided me through the whole process and never at any time did I get the impression that he was pushing for a sale. Extremely satisfied. They give the best deal possible and way better then the other dealers. Oh! and the car is superb...
My family have been using Toyota Letchworth Branch for years. Shawn Wise helped me with a new finance and car exchange during lockdown. His communication via email was impeccable, and he found the perfect new lease I was after in the space of a day. By the following week all the documents were sorted online and the car ready for collection! Thanks Shawn! Couldn't recommend this dealership more! The cars and service are great quality!
I found my salesman kieran to be very helpful and really good. He explained everything so well to me keeping me well informed all the way through. Such a lovely young man.
I'm very pleased with my Auris that was delivered yesterday. Shams was very helpful with buying the car and answered all my questions thoroughly. It is the first time I've bought a car without seeing it in person, but the video that Shams sent was very helpful and gave me the confidence to go ahead with the purchase. Many thanks.
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