Oldbury, United Kingdom
Hagley Rd W, Quinton,
$$
+441214234086
N/A
Three times she asked!!!
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We have been using this place for a few years for coffee. My husband likes the coffee. We visited today 9/11/20. There were two young men serving and making coffee. There were three young men in front of me in the queue who bore no resemblance, so I doubt they were from the same household. None wore face masks and were clearly known to the staff as they were laughing about it. I then got to the counter and handed over my own cups which the staff member picked up by putting his fingers inside both. I made it clear it wasn't OK, so he poured hot water over them. The staff making the coffee had his face mask under his chin. The cappuccinos were more like lattes. Very disappointing. The friends of the staff drunk their drinks and left the empty cups on the car park. They all left in the same car. I won't be using this branch again. Very unprofessional.
Got to admit the service is always outstanding here... all of the staff are lovely.. Went in the other day and the Guy working knew exactly what I wanted what more could I have asked for... I myself couldn’t even remember what I usually had..
Been visiting here for about 5 years now with my sister. Love me a Starbucks! Any problems I’ve had I’ve complained to the main Starbucks website and been given vouchers. I like this branch it’s cosy warm and usually friendly , but there are one or two rude staff members who clearly shouldn’t work there if they aren’t happy. Go here and enjoy a drink ️
Lovely staff, great escape down the road in Quinton. Reccomend Soya latte with an extra shot. Yum
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