Stafford, United Kingdom
22 Salter St
N/A
+44 1785245365
I cannot speak too highly of the service that I have received over the five years since I purchased Oticon hearing aids from Hear365. They have been professional, courteous and friendly, responding rapidly to my queries and requests. I can thoroughly recommend this company and their helpful and knowledgable staff.
like
Always reliable, helpful and professional, particularly at times when hearing issues feel overwhelming and something more than a technical response is required.
I would give 6 stars if it was possible. The treatment and help I have been given both by little John and big John is first class, I would and will recommend them to anyone with hearing problems in the future. Thanks again for your help.
First class service throughout! What a difference from my experience the day before, when I visited a well known audiology chain in Stoke-on-trent. Here, the service and product-knowledge was appalling and this led me to HEARING 365 in Stafford where I got an appointment within three working days. I received my new aids a week later and they were fitted and adjusted for me at home in the Staffordshire moorlands. The price I paid was more or less the same as the high street chain were charging, but the quality of service was in a different league! I had been using NHS aids for twelve years before getting WIDEX EVOKE 440 from HEARING 365 a month ago. To say that I am delighted with these aids is a massive understatement, as they have literally changed my life for the better. Before contacting H365, I had already narrowed down my requirements to the top-end Phonak and Widex aids (subject to these being appropriate to my hearing loss). Following my audiology test, John (senior) recommended the Widex model, based on the fact that I am a retired orchestral violinist and thought I would appreciate the superior natural quality of these aids. This was sound advice, (no pun intended), and I am now enjoying listening to music again for the first time in several years! Earlier today, I received a follow-up appointment at home with John (junior) who was able to tweak the programme selection facility on the aids so that I could change the volume of the aids independently of the smart-phone app. This was my third appointment and all of these have been conducted in a relaxed manner with no sense of rush. I have no hesitation in recommending this friendly and highly skilled company!
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