Springvale, Australia
Homemaker Centre, 917 Princes Hwy
N/A
+61395658200
Will never purchase again, the staff are liars they told me my bed will be ready in a few weeks but took them 2 months. And when the bed came, it was smashed in delivery and so I was expecting a new one but then they said they can only fix it. And it took them 1 month to fix that as well which was so frustrating because I had to call pretty much everyday to make sure they get it done. The prices are quite high too compared to product you get. Definitely not worth it.
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WORST company I have ever dealt with Domayne sold me an outdoor table set. There were numerous manufacturing defects that I noted immediately upon receipt of the set. The table and benches had several defects. The benches often making a loud cracking sound when more than one person sits on it. They kept telling me that the "irregularities" in the table and benches were normal. We recently moved and took off the tabletop to find 22 redback spiders living inside the hollow base (as well as many other species with which we were unfamiliar). They can easily crawl out of the base to the underneath of the table from the hollow base (at the top or at the bottom as both have gaps) while we are sitting there enjoying a meal and we have five little girls ages 3, 4, 7, 12 and 14. The base is literally a haven for poisonous spiders. After several email conversations with the franchise owner, she is unwilling to assist. We kindly requested a pickup and refund of the set due to safety hazard and the unreasonable danger to our children and they have repeatedly refused. They say the table couldn't possibly be a haven for spiders, but they missed the fact that the gap between the hollow base and the top is big enough to fit an entire pencil. They won't respond to any of my correspondence regarding the issue. We spent 3100 on this table set and now we basically have to throw it away. I have never had such a poor experience with any company. They have no conscience or ethics.
Bought trundle bed and mattresses today. Tilak was the most amazingly helpful and knowledgeable salesperson. He went to no end of trouble to ensure that we will be happy with the purchase
The manager in the bedding section keeps lurking around like a leech. Unprofessional and creepy. Fake overpriced mattresses, buyers beware. Safer to go upstairs to one of the more reputable brands.
Never walk into this store, full of liars. I ordered a mattress there which has 75% off(875 after discount), and it will delivery a month later. The next day I logged on their official website and found the original price of that mattress only is 800! Good job! I contacted the store directly and they said they are run by different departments, and it will charge me 20% as cancellation fee. They are super friendly when you are purchasing something but super rude when you are talking about canceling. The guy hang up at the end. So don’t get in! Never! You may have a good experience when everything goes right but what if not? Are you expecting someone to hang up you phone as customer service?
Not bad average prices
helpful staff. items in stock had to be picked up from the nearby warehouse (5 minutes down the road). prompt service when I got there, and they loaded it into my car.
Wow, this Gary based on previous reviews are true. Yes, I can confirm with the rest, Gary is extremely rude and unprofessional with interacting with customers, he should perhaps be in the debt department rather than sales. Went in with intention to buy a bed frame. Told us the cheapest ones are in these areas, don’t have to look further. While we venture around, he keep having strong statement with my kids with touching basically anything. Was rude all the way. I am surprise Domayne still have action this based on all the comments here at google.
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