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Anaconda Springvale

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Springvale, Australia

anacondastores.com
Camping store· Bicycle store· Fishing store· Outdoor sports store· Canoe & kayak store· Outdoor furniture store· Sportswear store

Anaconda Springvale Reviews | Rating 3,6 out of 5 stars (8 reviews)

Anaconda Springvale is located in Springvale, Australia on Unit 20 Level 1 Springvale Homemaker Centre 917 Princes Highway (Cnr Westall Road &, Princes Hwy. Anaconda Springvale is rated 3.6 out of 5 in the category camping store in Australia.

Address

Unit 20 Level 1 Springvale Homemaker Centre 917 Princes Highway (Cnr Westall Road &, Princes Hwy

Phone

+61 385401200

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible lift

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
Write review Claim Profile
T

Tom

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Great Anaconda branch. Well stocked shop with plenty of reasonably priced gear. Plenty of free parking in the shopping centre.

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Ana Riga

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Great discounts. Versatile outdoor clothing. Brands galore

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Harendra Alwis

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We bought a Fluid bike for my wife. Assembled it ourselves. On the very first ride, the brake lever snapped. Yes, the metal brake lever snapped in two!! It was mere fortune that we were on a dedicated bike path and not on the road. Totally lost confidence in the safety of the product, so returned it on a Saturday and asked for a full refund. The store said that the technical team had to assess the damage before they can authorise a full refund, and I had to wait till Tuesday for it to be done. Thought it was reasonable, so I agreed. They weren't ready on Tuesday, or even Wednesday when I called them. Then, on the Thursday, the store called and told me that they had repaired it and that I could collect the bike. I mentioned that I asked for a full refund, not a repair. The store said they would not offer a full refund because they deemed that the brake lever snapping in two is a "minor fault” and that I was not entitled to a full refund. I told them that it was a safety issue, and that I would, under Australian consumer Law, be entitled to a full refund. The store disagreed and refused to offer a refund and advised me that the bike would be forfeited if I do not collect it within two months. I had to write them a formal letter of complaint (then again, they do not provide an email address on their website anywhere for formal complaints to be sent, so I had to send it as a message on their Facebook page) as advised by the ACCC, after which they promptly offered a full refund. I was a fairly regular customer at Anaconda until this terrible experience in February 2020 and have never bought, not will I ever buy anything from them again.

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Paola Cabezas

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The manager does not give reasonable solutions, terrible customer service. they make mistakes selling the products and do not take the responsibility accusing the customers that they are their mistakes, very bad experience.

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ohgodshesjenny

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Sopping here on Boxing Day. Stuff in the store are very rude and their service attitude are awful. It was a good shopping at the store but at the counter they scanned 200 more and the stuff denied until I calculated the prices for them I was having two jacket but they scanned three to checkout so I paid 200 more I told the stuff to check it for five times but they didn’t even think they were wrong\u200d️\u200d️At the whole time they hold a impatient voice and didn’t even have a word of apologies, makes me sick. It was all their fault that messed up it and takes me half an hour to explain to them how to calculated the prices lmao. The girl at the counter keep saying “ I know” “ I can do that” with a very uncomfortable voice but didn’t say sorry No apologies, takes no patient when serving and If I weren’t check the recipe, I gave 200 out because they scanned the things wrongI am so angry and they ruined up my mood of keep shopping, really shocked by the stuff.

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Leah's Adventures

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Staff will not interact with you unless you jump infront of their face. Otherwise stock and member sales are pretty good

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Eric Lu

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Shocking customer service. Team member wandered off after bringing us a pair of shoes to try on and didnt offer any help in regards to what we should be looking for. The other team member at the checkout was rude and forgot to remove security tags on many of our items.

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Carole Pitout

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Got a pair of Skechers on sale, win win for me!

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