Royston, United Kingdom
High St
N/A
+44 1763787867
DeliveryTakeawayDine-in
Bar on siteToilets
AlcoholBeerCoffeeHalal foodLate-night foodSpiritsWine
Spice Cabinet is a tale of two stories. You either have a good experience or terrible. The food is good enough, but the management is appalling. If anything goes wrong for your order don't expect any kind of service from management, namely Abdul. We pre ordered for NYE delivery where the payment was taken prior to delivery. The payment was taken and Abdul was on the ball with taking the order, however, when the order was almost 3 hours late he took no interest in returning calls or dealing with the issue. Many households were entirely let down with little to no remorse shown. The order had missing items which we paid for but never received, and even the items we received were incorrect and cold. I have tried to resolve locally with Spice Cabinet but a week later they have failed to return promised calls and even after providing my bank details they have failed to provide a refund even on the services and items that were not provided. I note that they are open and taking orders yet still will not resolve problems where they have got it wrong. Just be aware it appears the food is good but the lack of customer care when issues go wrong is appalling. Note other similar reviews of this nature. I have commenced small claims against the restaurant for items they failed to deliver, yet took payment from me.
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Excellent food, service and a lovely atmosphere. The flavours are amazing. Will definitely return. 100% recommend
This is the only place where I get delicious food and best service together. I recommend them as a 5 Restaurant and takeaway. Love you guys!
Excellent food! Their delivery and pick up service is very good. I will order again and again. They deserve the 5*
Have ordered two meals from the Spice Cabinet and they have both been excellent. Friendly and professional service, too. Will be getting more...
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