Southlake, United States
1310 N White Chapel Blvd
N/A
+1 8172836607
I think this office is efficient, helpful, and I highly recommend all. I went in fearful and in pain. 6 hours later I am comfortable and confident I will get better each day.
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I was supposed to be a new patient of Dr. Reinke. I scheduled an appointment with his Southlake Office just over 2 weeks ago for 8:30 AM. I have had serious eye pain which is possibly a complication with other serious health issues that even waiting 2 weeks was nerve wracking. I got a call today, the day before my appointment, saying they need to reschedule me. I asked what their method of prioritizing who gets rescheduled and who gets to keep their appointment, because this was scheduled weeks out. She said it's because I'm a new patient. So that tells me they don't have open arms for new patients, despite their ailment and urgency.
Dr. Reinke removed a cataract from my right eye in 2012. The procedure was quick and thorough. Since that removal, I have perfect 20/20 in that eye. Tomorrow I have an appointment to arrange for cataract removal from my other eye. Nothing but positive comments from me.
Office staff was very nice and attentive. I had to wait a bit, but every doctor I go to there is a wait, and I've waited much, much longer at other doctor visits. Dr Reinke is very nice and thorough, he has a very polite and genuine caring personality.
Horrible scheduler!! Doesn’t seem like she wants people to come to there office !! Hang up the call without scheduling!!
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