Southern Pines, United States
1590 US-1
N/A
+1 9102945008
My 1991 Mercury Sable needed immediate attention and I worked with Service Advisor, Michael Gregory. Michael did a fantastic job in scheduling the car in especially since I came unannounced and without an appointment. Moreover, Michael was professional, courteous, responsive, and completely transparent throughout the entire process. I'm very satisified and will not hesitate to return in the future. If you're looking for a quality dealership with exceptional people (and competitive rates) then give Crossroads Ford of Southern Pines a try. You won't be disappointed.
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Trustworthy, Family Friendly, Hassle Free, Quality People, Tremendous Vehicles!!! Every member of Crossroads Ford Lincoln of Southern Pines takes customer service and satisfaction seriously. They proudly stands beside their customers and behind there vehicles. When you buy from Crossroads Ford Lincoln of Southern Pines, you buy into their family!!! They are great American patriots, proud, respectful, honorable. They love their country, they invest in our community, and they stand proudly when the National Anthem is played!!! Crossroads Ford Lincoln of Southern Pines is America’s Ford Dealership!!!
Had some work done here recently, bunch of greasy hand prints left inside from the technicians. They were fast to get the work done.
I like the new walk-in service format at Crossroads, they worked me into the schedule for a routine oil change and also got my state inspection done in less time than estimated (Thanks, Melissa). They have the most comfortable waiting room in the area. The service managers make it convenient to keep updated via text message.
I like dealing with people who go out of their way to make you a happy customer. Customer lounge and bathroom's are always clean. Coffee and drinks are free in the lounge. Great service in a timely manner. I highly recommend them for all your auto needs.
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