Priory Wellbeing Centre Southampton

Victoria Fielding

I cannot recommend this place highly enough for those who can access private mental health care. Obviously, treatment of this kind is highly personalised, but I was matched with someone very suited to my needs and my treatment is effective and safe. The rest of the team are friendly and capable and the environment is professional and dignified. Administration is excellent as well, they are easily contactable by telephome and reply to phone messages and enquiries promptly and effectively, the reception desk is well staffed and booking appointments is easy and accurate. Sessions seem to run to time and the the waiting area is clean and comfortable. ACCESSIBILITY I use a walking stick so I have to have treatment in a ground floor room as there is no lift. The general areas are spacious and uncluttered and there is a good disabled toilet but the old building has a large front step and door lip that may pose a problem, I believe they open an alternate entrance for those on wheels but I have not used it or seen it. I found the staff are friendly and accommodating and don't make you feel like an inconvenience or a special case. So I recommend others with similar needs explain in advance when making your first appointment before you rock up on the first day with the wrong accessories and find you can't get through the front door without assistance.

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