British USA - Gulf Coast BMW

No fancy word about this review, this place just so friendly and helpful especially My sales person Jim! Got my bike BMW R1200 GSA from Jim for my birthday lol.At the beginning I wasn't sure if I want the GS or the GSA Jim helped me a lot and he is very professional and knowledgeable with the bikes, never over sale me anything. Guide me with selecting the right bike for my need! Super patience person with all my questions. I will come back to get my second bike from here only! PS. Go find Jim! Trust me! He will help you out and won't disappoint you!

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This dealership is great! Mr. Terry and the financial department ladies were awesome! Extremely helpful and superior customer service. I’m usually looking for a dealer to try and rip me off but these people at gulf coast bmw didn’t do that at all. They made me feel safe and secure throughout my purchase. Thank you guys all the way from the Tampa Bay Area.

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Regarding owner: good heart but, ineffectual or inconsistent leader / boss. Although the owner Cliff is EXTREMELY knowledgeable, very well known and admired in the motorcycle world, & he has SO much experience! His business techniques / practices are very disorganized! Needs quality (not just quanity) employees who should be treated much more professionally; not employees with a very confused workday by LITERALLY revolving jobs each day. The ONLY salesman to go to (& trust w/ a satisfiable) purchase bikes is JIM VAGAS! He is on the BMW side HOWEVER, Jim has a vast experience about Triumph bikes as well as MANY others!!! The IT / online employee - Lindsey Q. - seems to have her job down greT when she is not forced into a position that she wasn't hired for. I wish them all the best! God Bless!

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I can't disagree with some of the other bad reviews on here. There is a communication disconnect between the departments; sales, parts, and service, BUT everyone I dealt with was extremely friendly, despite some unforseen delays when I went to take ownership of a new bike. Is it a 5 star dealership? maybe not, just bring your helmet and a little patience and you'll have a pretty good time.

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