Preston, United Kingdom
200 North Rd
N/A
+44 1772259300
Brilliant service and customer care, I phoned up at short notice to hire a carpet cleaner over the weekend. The lady I spoke with assisted me from start to finish, she was beyond helpful, and couldn't do enough for me. . An all round excellent experience that is lacking in so many businesses these days... Well done you!!! Don't change
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Our first time contacting Smith's we spoke with Jack, after an unreturned phonecall (we know how busy they are so it's not a bother) we tried again a day later and spoke with Hayley. From the first conversation we can not fault her service, she bent over backwards to get a hire sorted in under a day and kept us updated all along. Upon arrival at the store the whole process was simple and friendly. Even with how busy she was you could tell she was interested in everything we were saying and genuinely wanted to help, the price was also spot on. We've been back several times since and received nothing less than a first class service.
Can’t fault smiths in anyway. Hayley goes above and beyond every time and her customer service is amazing. As long as she works there, you have my business.
All the guys and Hayley are really helpful Good prices and lots in stock.
10/10 for customer service starting with a telephone conversation with Jake and then a visit to the store where me and my partner dealt with Jake again, John and Stuart the manager. They were all so very helpful with both knowledge and advice. Rich & Jan (gardeners)
Deli
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