Sintra, Portugal
Estr. da Granja do Marquês
N/A
+351 219618678
Great service, I had to stop by without appointment with an urgent problem on 2 separate days, they were very accommodating and helpful. Resolved most of my issues, reasonable charge. Good professionals, recommended
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One of the worst customer services I have ever experienced. Even if the stuff was very helpful the boss destroyed that within seconds after showing up. The way he treated us as clients and his employees was far from good. He was giving very rude commands to us and his employees, was shouting around and if someone was questioning his commands or not doing immediately what he wanted he was getting even angrier.
BEWARE of Mcrent and its partners & franchise businesses (j.C. Parracho is one of them) All of them have the same dishonest policies. ífinf out yourself... read into reviews. Be prepared MCRENT will try to charge you with false trumped-up reasons and deduct it from your security deposit. The least you can take for granted is an ill-mannered customer handling. If any problem arise durimg your rental be prepared to take care of them yourself. If you complain you will be treated in an inadmissible way. For details READ FURTHER .... Their RVs are not well cared for .. serach the net and read other reviews too not only mine Rental stations across Europe are listed separatly and read reviews, observ rating in detail). Don't run into the mistake we run luring yourself into they they are reliable and honest. Our camping van had sinks completely clogged. The fridge did not work for 4 days. This is because the business did not give proper advvice, directions when handing over and did not help to restore the problems turning a deaf ear. After a ton af call and emails and basic useless advice, we had to take care of these problems ourself by seraching the web for long hours / days. We were not compensated for this shortfall despite having asked for. Obviously incopmetent and irresponsible handling was denied. We were taken for liars and idiots. When returning the van, they denied to make record about these issues and behaved in an inadmissible rude and unethical way. They did not, won't bother to answer our email requests for compensation. IN CONSTRAST they have returned 200 euros less from the security deposit giving fake, false reasoning. Once more.. read other reviews... Be prepared MCRENT will try to charge you with false trumped-up reasons and deduct it from your security deposit. .. AVOID AT ALL COSTS!!!
Pareceu-me tratar-se de um Excelente sítio para poder adquirir uma autocaravana, só é pena não terem tanta vontade de vender como eu de comprar. Cheguei, estive a ver o que me interessava na parte de usados e ainda fui ver as novas, incrivelmente ao fim de 40 minutos, não houve um único funcionário que nos viesse atender ou perguntar se precisavamos de ajuda, muitos a conversar e vários a sair, no fim da espera, para almoçar, mas lamentavelmente nenhum que me pudesse atender. Não voltarei concerteza.
Tratamento profissional e cortes por parte dos funcionários. As viaturas são extremamente limpas e com manutenção primorosa.
Muito bom
Recomendo. Bom staff boa atitude!!! Transparência no serviço venda e pós-venda 5*
Aluguei uma autocaravana com uma grave fuga de gás. Da qual os mesmos tinham conhecimento e suspeita do problema. As autocaravanas de aluguer não teem alarme detecção de gás. Posseram a minha vida e a da minha família em risco e não deram um pedido de desculpas.
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