Simcoe, Canada
22 Peel St
N/A
+1 5194284650
Wheelchair-accessible entrance
Anyone who gives this place a great review, obviously is lucky and has had reasonable service...HOWEVER, if you do have issues with your service, be ready to find out what level of patience you really possess... and it will cost you regardless.
like
Have had their internet services for a while now and can't complain too much. When we got the internet installed it was a lengthy process due to our unique situation where our house is and how it is set up but the technicians were excellent and extremely friendly. Tech support is usually quite good if I am having problems with connectivity or speed issues. The reason for the 3 stars and not 4 or 5 is due to how often there are connection issues. I will often have my speed reduced to half of what it is supposed to be or even less. I also had a payment issue and gave the wrong banking info originally so I had to go instore to pay for that month. When I arrived at 10 minutes to close the lady seemed to be annoyed that I got there so late however it was a 2-5 minute issue at most. After paying I told her I wanted her to verify the new banking information that I had provided by email. She did not know how to find the information and I had to repeat things 2-3 times. Very exhausting conversation for things that are so simple. Overall there are things that could definitely be improved upon however they are still lots better than competitors in this area.
Company is a joke, lags and rude customer service. Lady on phone hung up mid of conversation. Save your money and time and look for a better internet provider who values their customers interest. Lady on phone said “whatever” and hung up. Thank you
Service tech was on time, polite, kind with everyone in the household (including the pets) Internet boost is performing to expectation. Much appreciated.
This company ROCKS. Their customer service exceeds anything you would ever expect. You call for something they address it immediately and even follow up to make sure your happy. Our service went down and before we knew it someone was at the door for repair! Thank you KWIC!! for exceptional service!!
Deli
The best companies in the category 'Deli'