Simcoe, Canada
5 Norfolk St S
N/A
+1 5194264630
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Helpful and high spirited staff. Really pleasant experience. The manager Kim was really enagaed and ensured that my issue was solved swiftly and properly. Highly recommend.
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Came in to withdraw from my line of credit. Served by a completely new staff member who kept trying to get help from his supervisors to no avail. I was left to wait over 30 mins as manager Kim had her lunch and entertained guests during it. I left 37 minutes after walking in without my as I had had enough waiting.
These folks rock. Never had a bank meeting before where they tried so hard to help. Very open, professional and always providing options. Can ask for more helpful service with willingness to help
We have been banking with this branch since 1992. Friendly people and very helpful staff. We have had wonderful experiences here. Always got friendly call to remind your renewal of G I C, and they tried their best to give you all the options... Any time if we need any help, they will always be happy to let you fit in their busy schedule. Now we moved to another city, we even feel more appreciative of years of services from those wonderful people in the branch. Recent visit to Simcoe, we were so glad to see Marlene V, Anita W and Yolanda N, as if we see old friends again! Thank you, along with so many wonderful people in this branch (Gail,Nancy .... just name a few, some retired already) !
Friendly and helpful good service nice people's .
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