Charles Barnard

G

Wanted to book a house viewing in Shepton Mallet with this estate agent - we had to call them at least 20 times throughout the day before they even picked up. The phone went to voicemail every time so the line wasn’t busy, they just don’t pick up. Eventually we managed to book the viewing with them but needed to call them again to confirm the viewing as they didn’t bother to confirm with us - again, we called about 20 times and they never picked up. In the end we took a gamble and showed up to the house viewing despite not hearing from them. After the viewing they promised to call us to follow up but they never did contact us ever again. All I’d say is, if you’re a seller don’t use this estate agent!! They don’t make it easy for a buyer who is potentially interested in a house.

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